1. Retailer Eligibility
To qualify as an authorized Criquet retailer, you must operate a legitimate retail business and sell only through the specific physical store location(s) listed with Criquet. Additional locations or online sales require written approval.
2. Account Setup Requirements
To open a wholesale account, please submit to your sales rep: this signed agreement, a completed credit card authorization or payment terms application, and valid state resale and tax certificate(s). Once approved, retailer will be added to NuOrder for ordering and inventory access.
3. Minimum Opening Orders
- Criquet releases two seasonal collections per year — Spring/Summer and Fall/Winter.
- Minimum $2,000 initial order required per season.
- After the initial minimum is booked, fill-in and special orders are permitted with no minimum requirements, as inventory availability permits.
4. MAP (Minimum Advertised Price) Policy
- Retailers may not advertise CORE or IN-SEASON styles at prices below Criquet's MSRP listed on www.criquetshirts.com and Criquet's NuOrder portal.
- Exceptions require written approval.
- Violations can result in account closure and a shipping + 15% restocking fee.
5. Online Sales + Marketplace Restrictions
- Online sales on retailer's website require written approval.
- Selling on Amazon, eBay, or any third-party marketplace is strictly prohibited.
- Violations can result in account closure and a shipping + 15% restocking fee.
6. Order Confirmations + Backorders
- Order confirmations are visible in NuOrder and can be emailed from Criquet by request.
- For pre-booked orders, retailers have 10 business days to request any changes after the order has been submitted.
- For at once/immediate shipping orders, retailers have 24 hours to request any changes. Backorders follow the same window.
- After these confirmation windows have passed, all orders are final and will ship as originally requested.
7. Shipping
- Orders ship via FedEx Ground unless otherwise requested.
- Retailers are responsible for shipping fees and they will appear on Criquet invoices.
- Retailers may request to ship on their own account but must provide all necessary shipping account details during account set up.
8. Credit + Terms + Payment + Invoicing
New accounts may choose Prepayment by Credit Card or Application for Credit Terms (approval at Criquet's sole discretion; if not approved, accounts prepay by credit card). Invoices are created and emailed on the date orders ship, to the billing contact email on file. Accepted payment methods: credit card (online portal or phone), check (mailed to Criquet headquarters), or bank transfer (available upon request).
9. Late Payment, Credit Hold & Account Status
Invoices are due per the agreed payment terms stated on the invoice. Past-due invoices may result in a credit hold, during which no new orders are released until balances are resolved. Criquet may modify, suspend, or revoke credit terms at any time based on payment history or creditworthiness, and may close accounts for unmet payment obligations.
10. Order Receiving + Claims + Returns
Retailers must inspect all shipments on arrival. Claims must be submitted within 15 days of delivery. Criquet will replace approved defective or mis-shipped items at no cost and pay for return shipping. Non-defective/mis-shipped returns require approval and are subject to a shipping + 15% restocking fee.
11. Tax Requirements
Retailers must provide valid resale certificates for applicable states. Without certificates, Criquet must charge sales tax. Retailers are responsible for all taxes on resale.
